PSE&G is prepared for the snow and extreme cold temperatures forecasted over the next several days across our service area. We are ready to respond to all potential power outages and handle increased requests to repair heating systems for our customers.

The weather forecast is for snow across our service area and temperatures will be below average for the next few days. We also expect 10 to 15 mph winds with isolated gusts of 30 mph. We encourage customers to take the time to prepare – including checking your heating system and air filter, knowing how to report an outage, and how to stay safe and connected to PSE&G during extreme weather.

In advance of the cold weather, PSE&G is working hard to ensure we can fulfill our commitment to bring you safe and reliable service regardless of extreme weather conditions. We have additional crews scheduled to be able to support the more than 5,500 no heat calls anticipated today through Friday. When we respond to customers calling for help to repair their heating systems, we aim to do so within 24 hours.

Extreme cold can make your heating system work harder. If you haven’t changed your heating system’s air filter recently, it’s time to do so to ensure that your system operates properly. Also be aware that frigid temperatures can keep heating units from optimal performance, making homes/businesses feel colder than usual. If you need heating system repair, schedule an appointment via pseg.com or call 1-800-350-PSEG (7734).

Stay warm and save energy:

• Close fireplace dampers when not in use.
• Close and latch your windows.
• Move furniture and drapes away from heating registers, radiators, and baseboard element covers.
• Remove or cover window air conditioners to reduce drafts.
• Open your curtains and blinds that face the sun on sunny days to warm your home, and close them at night to keep the warm air inside. Use weather stripping or caulk to seal up cracks and prevent drafts in windows and doorframes.
• Beneath doors, install draft guards available at hardware stores.
• Keep your garage door closed if the garage is attached to the house.
• Check for sufficient water levels in the sight glass for steam heating systems to ensure maximum efficiency.

Be safe:

• If you smell a gas odor, immediately exit the building, move at least 350 feet away, and call PSE&G at 1-800-880-PSEG (7734) OR call 911

• Since gas appliances tend to be used more in winter, it’s particularly important to monitor carbon monoxide levels in your home.
• Never use a gas range to heat a room or apartment. The appliance will deplete oxygen from the air, causing asphyxiation or deadly carbon monoxide poisoning.
• Also, to prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
• Snow and ice can damage gas meters and piping. Be careful when removing snow from around the gas meter; any damage to the gas meter could potentially create a leak hazard. Use a broom to clear snow and ice.

• Do not store propane tanks or any other highly flammable gas/liquid in your home, as they can become extremely hazardous in the event of a fire.

• Downed wires should always be considered “live.” Stay at least 30 feet away from downed lines, and don’t go near the pole or anything touching the line. Immediately contact PSE&G, at 1-800-436-PSEG (7734) via mobile app or our website, to report downed wires and dial 911 if an immediate hazard exists.
• Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don't drive over – and don't stand near – downed power lines.

Should power outages occur, we are ready for restoration once weather conditions permit our crews to work safely. Know how to report and track an outage:

Stay connected. Stay informed.