PSE&G is monitoring weather forecasts and preparing for strong winds, rain and possible snow Thursday evening into Friday (Christmas Eve into Christmas Day). The storm is expected to bring heavy rain and wind gusts of up to 60 mph. These conditions can bring down trees and tree limbs, causing wires to come down and resulting in power interruptions. Given the potential intensity of the storm, and the lack of available crews from other utilities to help due to the holiday, some outages may last into the weekend.

In order to prepare for the storm, PSE&G employees are foregoing holiday vacation to fulfill our commitment to providing safe, reliable power, and we continue our efforts to secure additional personnel to respond to the power outages caused by the storm. We have also completed system checks of critical transmission and distribution equipment, and ensured the availability of materials, fuel and other supplies. 

We know that many of our customers have holiday plans, so we will have all available crews ready to restore power as quickly as possible. We understand how important having electricity is to everyone at this time of year and we will do all we can to minimize any interruptions. We encourage customers to contact us immediately should they experience an outage.

PSE&G is prepared to maintain safe, reliable service during the COVID-19 pandemic. In response to the outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. Thank you for your patience as we operate under these unusual circumstances to restore power as fast as it can be done safely.

The safety of PSE&G’s customers and employees is our top priority. We ask that customers remain in their homes while crews are working nearby. If customers must speak with our crews, we ask that they practice responsible physical distancing and remain at least 6 feet away to ensure the health of everyone involved. For more information about how PSE&G continues to live up to its commitments during the pandemic, please visit pseg.com/COVID19.

Be prepared, cautious, and stay alert to your surroundings during and after the storm. Here’s what you can do now:

• Learn how you can stay connected through our many options detailed below.
• Charge your phones, tablets, power backups and other mobile devices.
• If your mobile service provides a “hotspot” for areas without internet access, learn how to use it.
• Review our storm preparation tips.

Important safety notes:

• Stay away from downed wires. Downed wires should always be considered live. Stay at least 30 feet away from downed power lines and immediately call PSE&G at 1-800-436-PSEG (7734) or 911 to report downed wires.
• To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or other enclosed space.
• If you experience “no heat” or are having trouble with your heating appliance, please make an appointment by calling 1-800-350-PSEG (7734), or scheduling online at nj.myaccount.pseg.com.
• If you (or a member of your household) rely on electricity to operate life-sustaining equipment, please notify PSE&G. To learn more, visit pseg.com/life or call 1-800-436-PSEG (7734).